Women-first safety
The safest place to find your match
We built safety into every layer — not as a feature, but as a foundation. If women don't feel safe, nothing else matters.
Published standards
Child sexual abuse and exploitation (CSAE)
Last updated: 25 April 2026
This page documents ShubhMilan’s publicly available standards against child sexual abuse and exploitation. It applies to our website, mobile apps, and related services.
Our standards
Adults only
ShubhMilan is intended for people who are at least 18 years old. We do not knowingly allow minors to create accounts or use the Services. Age and identity checks are part of our verification approach, and we remove accounts that appear to belong to underage users.
Zero tolerance for child sexual abuse material (CSAM)
Any content, conduct, or attempt to sexualize minors, groom minors, or distribute, solicit, or facilitate child sexual abuse material is strictly prohibited. Such content is removed, accounts are terminated where appropriate, and we preserve relevant information for law enforcement as required by law.
Grooming, enticement, and harmful contact
We prohibit using the Services to establish inappropriate contact with minors, including grooming, trafficking-related behaviour, or moving conversations to less visible channels for harmful purposes. We combine automated signals and human review to enforce these rules.
Reporting and escalation
Users can report profiles, messages, and media through in-app reporting. For safety matters, including concerns related to minors or CSAM, you may also email support@shubhmilan.com with subject line “Safety — CSAE report” and include relevant details (usernames, approximate times, and screenshots where safe to share). We review reports promptly and take action consistent with this policy and applicable law.
Law enforcement and legal process
We cooperate with law enforcement and competent authorities when legally required or when necessary to protect users and children. We comply with applicable reporting obligations regarding CSAM where they apply to our operations.
Platform and regulatory alignment
We design our safety practices to align with applicable laws and with distribution and platform requirements (including Google Play and Apple App Store policies) related to child safety and abuse prevention.
Law enforcement or trusted partners may reach our team at support@shubhmilan.com. Please include agency identification and a secure contact path where appropriate.
Three trust layers
Verification that actually works
Government ID check
Every user links a valid government ID (Aadhaar, PAN, Passport). Profiles remain hidden until ID is confirmed.
Live selfie face match
AI compares your selfie to your ID photo in real time. No filters, no stock photos — just you.
Employment & social proof
Optional LinkedIn or work email verification adds a job-verified badge. Education verified via official transcripts.
Safety features
Built for women, trusted by families
Photos blurred by default
Your photos only become visible to users you personally approve. No stranger browsing your face.
Screenshot alerts
You're instantly notified when someone screenshots your private photos — always, every time.
Phone number hidden
Your mobile number is never shared automatically. You choose who gets it, when.
AI scam & fraud detection
Real-time behaviour analysis flags suspicious profiles, unusual request patterns, and romance scam language.
Language abuse filters
Offensive messages are automatically detected and blocked before they reach you.
Instant profile freeze
One tap to freeze your profile, pause all visibility, and block any contact — no delay, no friction.
Meeting safety toolkit
Share live GPS location with a trusted contact, set timed check-ins, and trigger SOS alerts if needed.
Verified-only mode
Choose to only receive messages from users with full 3-layer verification. Reduces fake contact to near zero.
Moderation transparency
How we handle reports
< 2h
Average report review time
98%
Profiles verified before going live
< 24h
Account ban after confirmed violation
0
Tolerance for harassment
Every report is reviewed by a human moderator within 2 hours. Zero-tolerance for harassment, fake profiles, or scam behaviour. Banned accounts cannot re-register with the same ID.
Our commitment
The ShubhMilan safety pledge
We will never sell your personal data to third parties.
We will always verify before showing — no profile appears unverified.
We will always give women veto control over their own visibility.
We will always review safety reports within 2 hours.
We will always improve — guided by women's feedback first.
— ShubhMilan Safety Team
Safety-first, and free to start
Join the platform where verified is the default.
